FAQs
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards, as well as PayPal and interact online as forms of payment.
HOW CAN I PURCHASE A GIFT CARD?
Gift cards are available in either USD or CAD depending on the store you purchase it from. They can only be used in their respective country store. Please note gift cards are also non refundable! Click the below link to purchase one for an amazing gift!
HOW DO I TRACK MY ORDER?
Once the package is picked up by the specific courier an email is sent to the email address provided to Bardown. This email will have all the respective details including the Status and location as it moves so you can track your package (This is provided by the respective courier suppliers).
HOW CAN I ORDER CUSTOM BARDOWN GEAR FOR MY TEAM OR CLUB?
Bardown is happy to service you for your team or club needs. Please contact info@gobardown.com and a customer service rep will be in touch within 24 hours to start the process of assisting you! We have seen such a huge demand for custom jerseys, hats, and hoodies and we take a lot of pride in delivering you what you need!
CURRENCY EXCHANGE
All prices listed are in CANADIAN Dollars in CANADA and US dollars for US customers.
HOW DO I MAKE A RETURN/EXCHANGE?
Please see our Return Policy Page which breaks down the steps in a simplistic way for you!
DOES YOUR CLOTHING SHRINK?
All of our clothing is pre-shrunk, so it will not shrink. With that in mind its important to always read all labels for proper washing instructions. We have many collaborations with other partners brands (Ex Champion) and every hoodie has different washing instructions. Always take a look.